Frequently Asked Questions

Everything you need to know about our legendary spirits and distillery services.

How should I store my Buffalo Trace bourbon once it is opened?

To maintain the flavor profile, store your bottle upright in a cool, dark place away from direct sunlight and extreme temperature fluctuations.

Do you ship your spirits and merchandise internationally?

Currently, we ship merchandise worldwide; however, the shipping of spirits is restricted to specific states and countries due to local alcohol regulations.

Are your products gluten-free?

While the distillation process generally removes gluten proteins from grain-based spirits, we recommend consulting with a physician if you have a severe sensitivity to grain-derived products.

Can I return a bottle of spirits purchased through the online store?

Due to legal regulations regarding the sale of alcohol, we cannot accept returns on spirits once they have left our facility. Merchandise returns are accepted within 30 days of purchase.

What payment methods do you accept for online orders?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.

How can I track my order status?

Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.